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    Chapter 8

    Cold Outreach That Actually Gets Replies

    The exact messages, follow-up system, and psychology that turns strangers into clients

    Now that you have research, analysis, and potentially a sample website, there, it's time to start reaching out to businesses. But here's the truth: most people do this wrong. They send generic messages that sound like every other marketer. Let's fix that.

    Watch Out
    The average business owner receives dozens of cold messages every single week from marketers just like you. They hate it. Most get deleted without being read. If your message looks like everyone else's, it will be treated like everyone else's — ignored.

    The DM That Landed Our First Clients

    This is the exact message structure AMW used to get its first paying clients. It's not clever. It's not fancy. But it works because it follows specific psychological principles:

    The 'Compatible Call' DM Template
    Hey, my name is {name}. I work with {targetIndustry} companies in {targetLocation} — [Company A], [Company B], [Company C] and more.
    
    Was wondering if I could show you what results we delivered for them, and see if we could do the same for you.
    
    Let's jump on a quick call and see if we're compatible.
    
    I appreciate someone may already be doing this for you, but if you'd like to know more, just let me know.

    Why This Works (Line by Line)

    • "I work with your target industry companies" — You're not a random marketer. You specialise in THEIR industry. Instant relevance.
    • "[Company A], [Company B], [Company C]" — Name-dropping real clients is social proof before they even reply. They might know these businesses.
    • "See if we're compatible" — This is the secret sauce. You're qualifying THEM, not begging. It shifts the power dynamic. You're not desperate — you're evaluating fit.
    • "I appreciate someone may already be doing this for you" — This shows respect. You're not assuming they need you. It also opens the door for "actually, my current agency isn't great..."
    • "Just let me know" — Low commitment. No pressure. They can respond with a single word.

    The Reciprocity Hack — Give Before You Ask

    Key Takeaway
    Psychology of Reciprocity: When someone receives something valuable for free, they feel psychologically obligated to at least respond. It's hardwired into human behaviour. Use this to your advantage — send value BEFORE you ask for anything.

    Before you even ask for a call, send something useful. Here are examples:

    • Free mini-audit: "I noticed your Google reviews could do with some attention — I put together 3 quick fixes, no strings attached"
    • Sample website mockup: Build a quick landing page for them using AI (takes 30 minutes) and send a screenshot
    • Google Business review analysis: "I checked your GBP and noticed 3 things that could help you rank higher locally — want me to send them over?"
    • Competitor comparison: "I noticed [competitor] is running ads in your area — here's what they're doing and how you could do it better"
    The 'Free Value First' DM
    Hey, I was researching {targetIndustry} companies in {targetLocation} and came across {clientName}.
    
    I noticed a couple of things on your website and Google profile that might be costing you enquiries — so I actually went ahead and put together a quick analysis.
    
    No strings attached — just thought it might be useful. Want me to send it over?

    Standing Out From 100 Messages a Week

    Most cold messages look like this: "Hi, I do marketing, want to chat?" — generic, forgettable, deleted. Here's how to be different:

    • Lead with a specific observation: "I noticed your website doesn't have a contact form above the fold — you're probably losing enquiries from mobile visitors"
    • The "I already did the work" approach: Attach a screenshot of a sample website you built for them. It takes you 30 minutes with AI. To them, it looks like hours of effort
    • Video messages (Loom): 90% of cold outreach is text. A 60-second video walking through their website and showing opportunities is almost impossible to ignore. It proves you're a real person who cares
    • Timing matters: Send messages Tuesday-Thursday, 9-11am. Business owners check messages before the day gets busy. Monday they're catching up, Friday they've checked out

    Handling Ghosting — The 4-Touch Follow-Up System

    Most prospects won't reply to your first message. That's normal. Here's the exact follow-up system:

    Pro Tip
    Day 1: Send initial message (DM template above)
    Day 3: "Just checking this didn't get lost in your inbox — happy to send the info over if useful 👍"
    Day 7: Send the free resource anyway: "I went ahead and put this together for you — [link to audit/mockup]. Hope it's useful either way!"
    Day 14: Break-up message: "No worries if now's not the right time — I'll leave this with you. If you ever want to chat about your marketing, the offer's always there."

    Rules:

    • Never more than 4 touches. Respect their time.
    • Each follow-up adds value, not pressure. Send something useful, not "just following up."
    • The Day 7 message (sending value anyway) is the most powerful — it often triggers a response because you gave without asking.
    • If they don't respond after 4 touches, move on. There are millions of businesses out there.

    Objection Handling in DMs

    When they DO respond, you'll often get pushback. Here's how to handle the most common ones:

    Key Takeaway
    "I already have someone doing this for me"
    → "That's great! I'm not trying to replace them. But if you're ever curious about a second opinion or want to compare results, the offer stands. No pressure at all."

    "Not interested"
    → "Totally understand. Mind if I ask — is it the timing or the service itself? Just helps me understand what businesses in your target area are looking for."

    "How much does it cost?"
    → Never give price in a DM. "It depends on what you need — every business is different. Happy to jump on a quick 10-minute call to figure out if it's even worth exploring. No commitment either way."

    No reply after sending free value
    → Don't follow up with "did you see my message?" Instead, send MORE value. A free audit speaks louder than "just following up."

    Multi-Channel Outreach

    Don't just use one channel. Hit them from multiple angles:

    • Email — Professional, detailed, includes attachments
    • Facebook DM — Personal, casual, shows you follow their page
    • Instagram DM — Comment on a recent post first, then DM
    • LinkedIn — Best for professional services (accountants, lawyers, consultants)
    • Phone call — Scariest but highest conversion. Call after they've opened your email (use email tracking)
    Cold Email Template (Pair With DM)
    Subject: Quick idea for {clientName}
    
    Hi,
    
    I work with {targetIndustry} companies in {targetLocation} and came across your business while doing some research.
    
    I noticed a few things on your website and Google profile that might be costing you enquiries — so I actually put together a short analysis and a sample website design to show what's possible.
    
    Would you be open to me sending it over? No strings attached.
    
    Either way, I think you're doing great work and the reviews speak for themselves.
    
    Best,
    {name}

    Outreach Checklist

    0/9

    Quick Check

    Your prospect replies 'I already have someone doing my marketing.' What's the best response?